Refund policy

Returns & Refund Policy

At Atelier Martire, we take great care in curating and offering a selection of antique and original art pieces. Due to the unique and delicate nature of our items, all sales are final, and we do not accept returns or offer refunds.

Final Sale Policy

• All antique and original art pieces are sold as-is and are non-refundable and non-returnable.
• We provide detailed descriptions and high-quality images for each item to ensure you have all the necessary information before making a purchase.
• Customers can contact us for more photos or information on an interested product at any time, and we will work to get back to them as soon as possible with the requested details.

Shipping & Insurance

• All items are carefully packaged and insured during shipment to protect against loss or damage.
• If an item arrives damaged, please email us at [your contact email] within 48 hours of delivery with clear photos of the damage and packaging. We will work with you to find an appropriate resolution.

Original Art Prints (Third-Party Fulfillment)

• Any original art prints purchased through our store are fulfilled by a third-party print-on-demand service.
• We are not responsible for the shipment, delays, or damages of these items.
• If you experience an issue with your print order, please refer to the policies of the third-party provider and contact them directly for assistance.

By placing an order with Atelier Martire, you acknowledge and agree to the terms of this policy. If you have any questions, feel free to contact us at ateliermartire@gmail.com before making your purchase.

Thank you for your understanding and support!