Terms of sale
Terms of Sale
Welcome to Atelier Martire. By purchasing from our store, you agree to the following terms and conditions. Please read them carefully before placing an order.
1. Sales Are Final
Due to the nature of our products, all sales are final. We do not accept returns, exchanges, or refunds on any items. Each piece is unique, and we take great care in providing accurate descriptions and high-quality images. If you have any questions before purchasing, please contact us for additional information or photos.
2. Product Descriptions
We make every effort to accurately describe and photograph our items. However, due to the nature of antiques and original art, variations in color, texture, and condition may occur. Please review all product details carefully before purchasing.
3. Pricing & Payment
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All prices are listed in your currency and are subject to change without notice.
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Payment is required in full at the time of purchase.
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Orders will not be processed until payment is received.
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Our antique prices are based on extensive research, with some items receiving professional appraisals, which will be disclosed in the item descriptions.
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Original art (not prints) by Danielle Martire is priced based on an hourly rate, the time required to complete the work, and the cost of artist supplies.
4. Shipping & Insurance
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Shipping costs are calculated based on item weight and destination. We do not control shipping rates.
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All items are professionally packaged and insured to protect against damage or loss during transit.
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Once an item has shipped, we are not responsible for shipping delays, loss, or damage caused by the carrier.
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If your order arrives damaged, you must contact us within 48 hours with clear photos of the item and packaging to initiate a resolution.
5. Third-Party Fulfillment (Original Art Prints)
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Any original art prints purchased through our store are fulfilled by a third-party print-on-demand service.
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We are not responsible for the shipping, tracking, or quality of these items.
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For any issues with print orders, please contact the third-party provider directly.